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Privacy Policy

Effective Date: September 14, 2026 • Last Updated: September 14, 2026

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Our Strict Non-Sharing Guarantee

At SuperVoice, we hold your trust and communication privacy to the highest standard. Your email addresses, phone numbers, and consent to receive SMS will never be shared with anyone.

No mobile information, phone numbers, email addresses, or text messaging opt-in data will ever be sold, rented, leased, bartered, or shared with third parties, marketing affiliates, or external entities for marketing, promotional, or any other purposes under any circumstances.

1. Overview and Scope

This Privacy Policy describes how SuperVoice ("SuperVoice", "we", "us", or "our") collects, uses, protects, and handles information provided by users, clients, and visitors when using our website, cloud telephony platform, call forwarding services, and administrative console (collectively, the "Services").

By accessing or using SuperVoice, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide, manage, and secure our telephony and messaging services:

  • Account & Contact Information: Name, business name, and work email address provided during account registration, invitation, or customer onboarding.
  • Telephony Configuration Data: Inbound phone numbers, target ring phone numbers, primary and secondary SMS notification recipient phone numbers, voicemail greetings, and voicemail recipient email addresses.
  • Call & SMS Transaction Metadata: Timestamps, call duration, call disposition (completed, busy, no-answer), originating caller phone numbers, and delivery status logs. These are processed strictly to execute call routing, spam filtering, and reporting.
  • Payment & Subscription Data: Billing transactions are processed securely through third-party payment processors (such as Stripe). We do not store complete credit card or debit card numbers on our servers.

3. How We Use Your Information

We use the collected information solely for operational and technical service delivery:

  • Forwarding and routing inbound voice calls to your designated ring phone numbers.
  • Transmitting automated transactional SMS heads-up notifications to your specified notification phone numbers when an incoming call is received.
  • Delivering voicemail audio recordings and automated transcriptions to your configured voicemail email address.
  • Executing carrier fraud, robocall, and spam prevention via Nomorobo and Twilio Lookup APIs.
  • Maintaining call analytics, reporting dashboards, and audit logs for your organization's administrative console.
  • Communicating critical administrative notices, such as account verification, magic link authentication, and security updates.

4. Absolute Non-Disclosure: Phone Numbers, Email & SMS Consent

SuperVoice guarantees that customer email addresses, phone numbers, and consent to receive SMS will never be shared with anyone.

Specifically and without exception:

  • Mobile Information: No mobile phone numbers or mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • Opt-In & Consent Data: Text messaging originator opt-in data and consent records will never be shared, sold, rented, or transferred to any third parties for any purpose.
  • Email Addresses: Your email address will never be sold, rented, or shared with third-party advertisers or data brokers.

5. Data Storage and Security

All data is stored securely using enterprise-grade Google Cloud infrastructure. Telecommunications webhooks and administrative portal communications are encrypted in transit using industry-standard TLS 1.3 cryptography. Internal data stores enforce strict multi-tenant isolation and role-based access control (RBAC).

6. Your Rights and Choices

You have full control over your organization's data. You may review, update, or remove your contact numbers, SMS notification recipients, and voicemail configuration at any time through the SuperVoice Admin Console.

To request full account closure or permanent data deletion, please contact our support team.

7. Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our data handling practices, please contact us:

SuperVoice Privacy Team

Auburn Business Ventures LLC

Email: privacy@auburnbusiness.com

Website: https://supervoice.us