SuperVoice
Smart call routing, voicemail and instant line alerts for small businesses and agencies running many phone numbers.
The problem
A call that rolls to a generic voicemail is often a job that goes to a competitor.
Answering a tracking or client line without knowing which business it belongs to.
No single view of which lines get calls, which get answered and which go to voicemail.
How a call flows
01
Spam, robocalls and blocked numbers are stopped before they ring.
02
After-hours calls go straight to voicemail, per line or company-wide.
03
A text tells you which business line is ringing, by SMS or WhatsApp.
04
The business name is whispered to you before the caller is connected.
05
Unanswered calls hear a custom greeting; messages are emailed.
Lines dashboard
See each line's client name, where it rings, who gets the alert and its routing mode. Search, group and edit in a click.
Per-line control
Routing and greeting. Ring target, timeout, routing mode, and a voicemail greeting typed as text-to-speech or recorded.
Alerts and whisper. Two SMS recipients, SMS or WhatsApp, after-hours alerts, call whisper and per-line hours.
Analytics
Inbound volume, answer rate, talk time, voicemail capture and spam filtered, over 7 to 90 days, for all lines or just one. Export to CSV.
Call journey
A routing funnel shows calls from arrival to outcome. The activity log lists each call's time, line, duration and result.
Spam protection
Spam and robot calls are screened automatically. Add any number to the block list and it is rejected with a blocked announcement.
Your hours, your carrier
Office hours. Timezone, opening times, open days and a default ring timeout.
Bring your own Twilio. Connect your account; messaging is set up automatically and usage is billed at carrier rates.
Team members
Add staff with admin roles, control who can manage which organization, and see who logged in last.
Next step
Connect your Twilio account, point your numbers at SuperVoice, and get your first line alert in minutes.